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Tidal Authorization Error - Printable Version

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+---- Thread: Tidal Authorization Error (/thread-436.html)

Tidal Authorization Error - ameger - 09-16-2016

I tried using the latest version (3.1.7) of USB Audio Player PRO and the latest Tidal version on my Galaxy S7 phone running Marshmallow (6.0.1).

I keep getting a Tidal login authorization error within the USB Audio Player App - specifically ""21310999Unauthorized". I'm inputting the correct/true username and password, not Facebook login data. Clearing the applications Data and Cache does not correct the issue. Also, I do not have any authorized devices for off-line content (even when I had one device it still would not work).

The tech at eXtream Software suggested I contact Tidal but I wanted to know if anyone on the forum had any ideas to fix this issue as well.